Privacy Policy

Your Privacy Matters to Us

This Privacy Policy explains how torynalivexsa collects, uses, and protects your personal information when you use our website and services.

Last updated: August 20, 2025

Information We Collect

We collect the following types of information:

• Contact details (name, email, phone number, address)
• Financial information relevant to consultations (income ranges, goals)
• Communication records from consultations and correspondence
• Website usage data (pages visited, time spent, device information)

How We Use Your Information

Your information is used for:

• Providing financial planning consultations and support services
• Communicating about appointments, updates, and relevant information
• Improving our services based on feedback and usage patterns
• Complying with legal and regulatory requirements

Legal Basis for Processing

We process your personal data based on:

Legitimate interest allows us to provide requested services while consent governs optional communications

Data Sharing and Disclosure

We may share your information in these circumstances:

• With trusted service providers who assist in delivering our services
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Data Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Privacy Rights

Under UK data protection law, you have the right to:

• Access your personal data and receive a copy
• Rectify inaccurate or incomplete information
• Erase your data in certain circumstances
• Restrict processing of your data
• Object to processing based on legitimate interests

Cookies and Tracking

Our website uses cookies to enhance your experience and provide personalised content.

See our Cookie Policy for detailed information about cookie use and your choices Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Consultation records are typically kept for 7 years, while marketing preferences are retained until withdrawn.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or website notice.

Contact Us About Privacy

For privacy-related questions or to exercise your rights, contact us at contact@torynalivexsa.com or +44 151-423-176.